Maybe your question is answered here?
I have some questions about how the site works.
Start by checking out our How To page.
I forgot my password. What do I do?
You can retrieve your password on the login page as long as you know the email address on your account.
Can I change my email address?
Yes, you can change your email address or any of your information at any time on the main account screen that you see when you login. After you've made changes, click the update button.
What does the "Content Form Submission" message mean?
You'll see this message at times if you are using the back button to go back to a previous page. This has to do with how the site is retrieving certain types of information. When you see this, the site reloading information. It won't hurt anything, but you can avoid it entirely by using the green "Return to Account" button in the upper left hand corner of the screen.
We'll realize this can be inconvenient at times and hope to resolve it in the future.